Hopper Review: Can This Travel App Really Save You Money on Hotels, Flight, and Car Rentals?

Here are the best information about Hopper rental car voted by readers and compiled and edited by our team, let’s find out

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When planning a trip, exorbitant prices for hotels, flights, and other transportation modes can put travelers off. Luckily, there are many apps on the market that help make finding amazing deals easy.

Hopper is one of these travel deals apps. Hopper notifies users of super-low rates on hotels, flights, and car rentals. Many of these deals save users up to 40% on travel costs. To help you decide if the app is right for you, we created this in-depth Hopper review.

The team at Wanderlog is always eager to try out the best travel applications, so we were excited to download Hopper and give it a go! Wanderlog helps users organize their bookings and reservations and plan detailed travel itineraries. Our goal is to make travel easy for everyone, so we’re always keen to try other apps that promise the same.

Looking to save up to 40% on flights and hotels? Then you’ll definitely want to keep reading this Hopper travel app review!

What is Hopper?

Hopper is an app that finds users the best deals on flights and hotels. The application predicts with 95% accuracy when flight and hotel rates will go up and down, allowing you to book the lowest rate. Algorithms and AI programming are used to achieve this.

This means that you can input destinations you wish to travel to and dates if you have them. Then, Hopper will notify you when what it predicts will be the best rate is available. If interested in the flight fare or hotel rate, you can book directly in the app.

The app seems to be incredibly popular, with over 60 million downloads. Hopper has attracted the attention of many investors too, raising over $590M to date. Well-known investors include Goldman Sachs and WestCap Group.

Who is Hopper Owned By?

Hopper was founded and is owned by CEO Frederic Lalonde. The North American businessman has founded other start-ups and previously worked at Expedia.

Does Hopper Have an App?

When researching for this Hopper review, we found that there is an app for both iOS and Android. You can also search for hotel deals on hopper.com. Flight deals are exclusive to the app and can’t be searched in-browser.

Is the Hopper App Free?

If the app sounds appealing, you may be wondering: “Does Hopper charge a fee?” The answer is no, the app is 100% free to use. Hopper doesn’t run in-app ads either.

How Does Hopper Make Money?

Hopper makes money via a commission model. When you book a flight or hotel through the app, the airline or hotel gives Hopper a small percentage of the sale.

Does Hopper Have Hidden Fees?

After looking into the terms and conditions for this Hopper app review, we found that Hopper has no hidden fees. You simply pay the quoted flight or hotel rate if you wish to book.However, a $5 tip is automatically added to any booking. This tip is optional, so be sure to opt-out of the tip before booking your flight or hotel if you don’t wish to add it.

How Does Hopper Work?

When using the app for this Hopper review, we discovered that using Hopper is very easy. The following steps outline how to find cheap flights, hotels, and car rentals thanks to Hopper.

Hopper Flights

  1. Open the app and log in if you have an account.
  1. Click the “Flights” button.
  1. Input the following flight information:
  • Number of travelers
  • Departure airport
  • Arrival airport
  • One way or return flight
  1. A calendar showing the year ahead will be shown. Each date will be color-coded in the following way:
  • Green: lowest fares
  • Orange: mid-range fares
  • Red: highest fares

If you don’t have set travel dates, this feature can help show you when the cheapest times to fly will be.

  1. Choose your departure date and return date, if applicable.
  1. The current lowest price for the flight will be displayed. The app will let you know if it thinks the price will drop or rise in the future.

If the price is going to rise, you’ll be told that the displayed price is likely the lowest you’ll get and you can book.

If the app says the price will drop in the future, you can hold off and “watch” the flight. In that case, you’ll receive a notification each time the fare drops below the displayed price. If you’re notified of a rate that appeals to you, you can book the flight in the app.

  1. You do have the option to pay a deposit for a “price freeze.” The rate that is currently displayed will then be available to book for the next 20 days, even if the fares of the flight go up during that time. Your deposit will go toward the flight and if the price drops in the 20 days, you’ll pay the lower price. If you don’t book in 20 days, your deposit will be forfeited.

If you find a flight you want to take, you can book it easily within the app. At that point, you can choose fare type, number of checked bags, and add other important flight info.

Hopper Hotels

  1. Open the app and log in if you have an account.
  1. Click the “Hotels” button.
  1. Enter the destination you need a hotel in and the number of people who will be staying at the hotel.
  1. Set filters if applicable, which can include:
  • Minimum and maximum price
  • Star rating
  • User rating
  • Required amenities: these include if the hotel has a gym, has a pool, or is pet-friendly, among many other amenities
  1. A calendar will be displayed showing the year ahead. Each date will be color-coded based on the nightly rate in the following way:
  • Green: lowest rates
  • Orange: mid-range rates
  • Red: highest rates

If you haven’t pre-selected dates for your stay, this feature highlights the cheapest times to stay in your chosen destination.

  1. Select your arrival and departure dates.
  1. Hotels matching your criteria will be shown along with their nightly rate. A map is also shown to give more information on where each hotel is located.
  1. If you see a hotel that you’re interested in, you can click on it to get more information. This includes guest reviews, rooms available, and hotel amenities. Hopper will also tell you whether to wait to book (with the icon “wait) or to book now (with the icon “buy.”)
  1. As with flights, you can freeze the displayed price of hotels for a fee. If the price rises, you’ll pay the price you froze. If the price drops, you can book at the lower rate. If you don’t book, the deposit is forfeited.

If you find a hotel you would like to book, you can do so easily within the app.

Hopper Cars

  1. Log in to the Hopper app.
  1. Select “Cars”
  1. Enter the location you want to pick up a rental car at.
  1. Select a different drop-off location, if applicable.
  1. Choose rental car pick-up and drop-off dates.
  1. Enter pick-up and drop-off times and the age of the driver.
  1. Results of rental cars matching your search criteria will be shown.
  1. If you find a car that you want to rent, you can reserve the car via the app. A deposit may be due upfront, but you will pay the majority of the rental car fee when you collect the car.
  1. If you like the price you see but don’t want to commit, you can freeze the price for a small fee.

What Are the Benefits of Hopper?

100% Free to Use

Hopper is always free! When using the app for this Hopper review, we didn’t come across any hidden fees.You can’t pay for a membership that offers access to better rates or more flight and hotel deals.

Of course, you must pay for any hotel, car rental, or flight you book through the app. An automatic $5 tip is added when paying via the app, but this is optional and easy to remove.

While the app is always free to use, you can pay for a few perks. These include freezing prices and paying for travel refund protection.

Saves Time Searching for the Best Rates

With Hopper, you can simply enter your travel dates and any other relevant filters and the best prices will be shown. Hopper displays flights from all airlines, cars from multiple rental locations, and an array of hotels. It effectively compares prices without you having to look at every provider individually.

Can Save You 40% on Flights and Hotels

One of the best things about the Hopper app is that it saves you money. Users can expect to save up to 40% on flight fares and hotel rates. If renting a car, you’ll also benefit from discounts.

The Ability to Freeze Prices

If you aren’t quite ready to book an amazing deal you find on Hopper, no problem! The app allows you to freeze prices for a small fee. That way, you have 20 days to decide if you want to take advantage of the discounted rate you discovered.

Even if the price of the flight, hotel, or car you’re interested in increases, you’ll pay the rate you froze. If the price drops, you benefit from the lower rate. If you book the item you froze, your initial fee will act as part of your payment for that service, effectively making it free to freeze your initial rate.

What Are the Drawbacks of Hopper?

You Can Only Book Transport on the App

While you can book hotels with Hopper on their website, you can only book flights or car rentals on the app. While this won’t be an issue for most, those that prefer booking in-browser may not find Hopper appealing.

You Must Make All Changes to Bookings via Hopper

Once you purchase a flight, hotel, or car rental on Hopper, you can only make adjustments via Hopper. For example, if you want to change your flight, you must contact Hopper and you can’t do it directly with the airline. This is frustrating for users, especially since Hopper doesn’t always get back to customer service requests quickly (discussed below.)

Some Users Have Issues with Booking and Customer Service

When looking at Hopper ratings and reviews, it appears as though users have issues with customer service and bookings. The primary booking issues are related to cancellations and the use of incorrect information.

Hopper users leaving reviews on Trustpilot note that they find it hard to get in touch with a customer service representative. Others have not been able to cancel bookings, even after paying for travel refund protection, and note that wrong information was added to their booking.

Is the Hopper App Trustworthy?

Hopper has been in business since 2009, is an accredited business, and has millions of satisfied customers. This travel app simply connects you with other companies, such as airlines, hotels, and car rental operators and is trustworthy. However, some users note that canceling and adjusting bookings is challenging.

Is Hopper Worth It?

So, is the Hopper app worth using to save money on flights, hotels, and car rentals? After using the app and looking at customer feedback for this Hopper review, the answer to that question is mixed.

When looking at Trustpilot, Hopper receives 3.4/5 stars. These reviews are primarily split between the five-star “Excellent” rating and the one-star “Bad” rating. Unfortunately, over half of the reviews (52%) are rated “Bad.”

Positive reviewers are pleased with:

  • Highly discounted prices
  • The easy to use app
  • A helpful customer service team

Despite Hopper having many happy customers, numerous negative reviewers note:

  • Difficulty contacting customer service
  • Issues occurring when making changes bookings
  • Wrong details being added to bookings and reservations

With the app being free to use, there is seemingly nothing to lose by trying it. However, users have had issues making changes to bookings through Hopper.

Therefore, it may be worth using Hopper to be notified of low prices but then book directly via the airline, hotel, or car rental firm if the price you want is available there. If you do decide to book through Hopper, the majority of users have a good experience, especially if no booking changes need to get implemented.

Ready to Plan an Amazing Trip?

Have you found a great flight, hotel, or car rental option on Hopper and now need to plan your trip? Then be sure to download the free Wanderlog app! Our easy-to-use app will help you organize your flight and accommodation information and plan an awesome multi-day itinerary.

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